Contact Us

Contact TinyTales

Need help choosing a cosplay tail, customizing a color or size, checking an order, or finding a tail for a specific character? We're here to help.

For the fastest response, please include your order number, product link, character reference, or any other details related to your question.

Custom Tail Requests

If you want to customize an existing tail, start by finding a style you like from our All Cosplay Tails collection.

Send us the product link and tell us what you'd like to change, such as color, size, length, markings, tail tip, or overall proportions.

You can also browse Find a Tail for Your Character to explore character-inspired styles before contacting us.

Need Help Choosing a Tail?

Not sure whether you need a fox, wolf, cat, bunny, tiger, or kitsune tail? You can browse our collections by animal style:

Character & Game Cosplay Help

If you're shopping for a specific anime or game-inspired look, explore our Genshin Cosplay, Honkai Star Rail, League / Arcane, Wuthering Waves, and Zenless Zone Zero collections.

If you still can't find the right style, send us your character reference image and we'll help you identify the closest option.

Order Support

Already placed an order? Please include your order number when contacting us so we can locate it quickly.

We can help with questions about order status, product details, shipping, delivery, sizing, and customization confirmed before production.

What to Include in Your Message

To help us understand your request quickly, please include as much of the following as possible:

  • Order number, if applicable
  • Product link
  • Character or cosplay style
  • Requested color or size changes
  • Reference images
  • Your event or convention date, if you have a deadline

Response Time

We aim to respond to customer messages as quickly as possible. During busy cosplay and Halloween seasons, response times may be slightly longer.

If your request is time-sensitive, especially for a convention, photoshoot, or Halloween event, please include your required date in your message.

Before You Contact Us

You may find a quick answer in our Sizing & FAQ, Shipping & Delivery, or Tail Care Guide.

For custom work, visit Start a Custom Tail before sending your request.