Last Updated: July 2026

Thank you for shopping with Your Store Name. We are committed to delivering your order safely and efficiently. Please review our shipping policy below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Shipping Times

Estimated delivery times are as follows:

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping fees are calculated at checkout based on your shipping destination and selected shipping method.

We may occasionally offer free shipping promotions. Any applicable offer will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 24–48 hours for tracking information to become available after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other local fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fee unless otherwise stated.

Delivery Delays

While we work closely with our shipping partners, delays may occur due to circumstances beyond our control, including:

• Customs inspections
• Severe weather
• Carrier delays
• Public holidays
• High shipping volumes
• Incorrect or incomplete shipping information

We appreciate your patience should any unexpected delays occur.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your order.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to update your order before it is dispatched.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of the package.

To help us resolve the issue promptly, please provide:

• Your order number
• Photos of the damaged package or item (if applicable)
• A brief description of the issue

We will investigate the matter with the shipping carrier and work toward an appropriate resolution.

Multiple Shipments

In some cases, your order may be shipped in multiple packages depending on product availability or warehouse location.

If this occurs, you will receive separate tracking information for each shipment.

Contact Us

If you have any questions regarding shipping or delivery, please contact our Customer Support team.

Customer Support

Email: HuilinTechnology@outlook.com

Business Hours

Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

We aim to respond within 1–2 business days.

Shipping Promise

We carefully package every order to help ensure it arrives in excellent condition. Thank you for choosing Your Store Name—we appreciate your trust and look forward to delivering jewelry you'll love.